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This collection is for you if you’re looking for a tool to assist you support your customers more successfully. We’ve gathered a number of potent WordPress help desk plugins in this article that can help you establish a help desk to your website. Choose the top WordPress Help Desk Plugin for your website by coming here!

What are the highlight features of the WordPress Help Desk Plugins?

WordPress Help Desk Plugins allows you to insert a help desk into your sites without much effort and technological knowledge. Thanks to it, you can gain more satisfaction from your customers and raise conversion. Let’s take a look and choose the best one!

Top Useful WordPress Help Desk Plugins

SupportCandy

SupportCandy plugin in our list of oWordPress Help Desk Plugins that provides you a great helpdesk ticket system. It also has many powerful features and is very popular among users with more than 10,000 accounts. In addition, this plugin also has unlimited tickets that enable you to generate as much as the number of tickets that you like.

Provided features:

• Private Notes
• Ticket Form
• Unlimited Agents
• Ajax functionality
• Unlimited Tickets
• Guest Tickets
• File Attachments
• Responsive Design.
• Agent Only fields
• And more

Highlights:

• Ergonomic
• Useful
• Simple and functional

Help Scout

Our next module in the list of WordPress Help Desk Plugins is Help Scout. Help Scout is used by thousands of organizations in more than 140 countries to personalize and improve every customer support session.

Provided features:

• Add a contact form to your site, which submits inquiriest to Help Scout
• Add a Help Scout Beacon to your site. Just paste your embed code and save.

Highlights:

• Simple and easy to use
• Brilliant
• Best Support ever

LiveChat – WP live chat plugin for WordPress

Want to interact with visitors to your website as they browse? You can communicate with them using the LiveChat WordPress plugin in our list of WordPress Help Desk Plugins and respond to inquiries as they come in.

You can send out tailored messages depending on several factors in addition to conversing. Additionally, you can utilize the chat widget to enable clients to subscribe to your mailing list or as a contact form for offline messaging.

Provided features:

• work with the most popular WordPress site builders
•  Work well with any WordPress theme or WordPress template without requiring any modifications
• Integrate seamlessly with a range of popular third-party apps and services
• Create a ticket on behalf of another user

Highlights:

Awesome Support – WordPress HelpDesk & Support Plugin

Awesome Support has a lot of features for you to use it effectively. Moreover, through it, your customers also have an ability to send their querries for you and then you answer them in an easy way. A documentary video is also included in this plugin that gives you a clear understanding of its function.

This module in our list of WordPress Help Desk Plugins will not disappoint you!

Provided features:

• E-mail notifications
• Restricted access
• Sorting And Filtering
• File upload
• Multiple departments
• Custom fields
• Terms & conditions
• Old tickets
• Tickets waiting on you
• Agent Collaboration

Highlights:

• Awesome
• Great plugin
• Great for small business

bbPress

bbPree Plugin in our list of WordPress Help Desk Plugins allows you to support your clients by using forums effectively. In addition, when running it on your site, it does not affect the running of your site at all, it maintains your website load fast. Many other powerful features are also consisted of in this plugin.

Provided features:

• Support your customers using forums
• Easily extend its features
• Maintain good page loading speeds

Highlights:

• Useful plugin
• Awesome Work
• The best forum

JS Help Desk (formerly JS Support Ticket)

JS Help Desk in our list of WordPress Help Desk Plugins allows you to create a ticket from the front-end for your website in real-time. In addition, this WordPress Help Desk Plugin also gives you an ability to show proper ticket status message and then highlight it. This plugin is totally free and very lightweight.

Provided features:

• Create a ticket from front-end
• Support icon for front-end
• Strength & Flexibility
• Easy to Use
• Unlimited Departments
• Shortcodes for the My Tickets
• Powerful filters on ticket
• Priority for ticket and highlighted priority
• Assign department
• Show proper ticket status message
• And more

Highlights:

• Perfect support
• Reactive and relevant
  Quick and adaptative

JivoChat Live Chat – WP live chat plugin for WordPress

Teams utilize JivoChat in our list of WordPress Help Desk Plugins is an all-purpose corporate messenger that is customized for WordPress, to communicate with clients via live chat, phone, email, and social media. JivoChat enables you to provide effective customer care to your customers, boosting conversion and revenue. Make the most of it by reflecting your style and strategy by freely configuring and customizing it.

Provided features:

• receive client communications through Facebook Messenger, WhatsApp, Apple Business Chat, Telegram, your support e-mail address, and even your phone
• Can reach clients afterward given that they leave their e-mail address on a contact form
• Offer your visitors a call when chat is not enough
• Offer powerful desktop and mobile apps and a web-based app
• Multi-agent Chats
• Visitor Monitoring & Smart Triggers

Highlights:

• Completely easy to use
• Fast support
• Excellent

KB Support – WordPress Help Desk, Support & Knowledge Base plugin

KB Support in our list of WordPress Help Desk Plugins provides you support or helpdesk services for your customers. Moreover, thanks to this plugin, you can allow your customers to find solutions for their problems by submitting a ticket. This plugin also helps you to manage and customize in an easy way.

Provided features:

• Ability to restrict access to individual knowledge
• Auto-assign new tickets to agents
• Tracks an agents status
• Email notifications keep customers
• Easily manage and customize submission forms
• Guest submission is fully supported
• Sequential ticket numbers
• Integrated Knowledge Base articles
• And more

Highlights:

WordPress Advanced Ticket System, Elite Support Helpdesk

This WordPress Support Desk plugin in our list of WordPress Help Desk Plugins allows you to add a complete support ticket system for your WordPress website easily. Besides, your customers are also able to use this plugin to send tickets for you so that they can report problems or get support via your websites.

Provided features:

• Call log system
• Company, hotel or real estate service desk
• Helpdesk system
• Contact form with database tracking
• Software release lifecycle management
• Service request system
• Trouble report system
• IT ticketing system
• Repair tracking system

Highlights:

• Excellent support
• A simple plugin
• Good support

Conclusion

Having a module in our list of WordPress Help Desk Plugins is very necessary for your site because it helps you to support your customers easily. In addition, don’t forget to visit our free WordPress themes to get some beautiful designs for your site.

Thank you so much for reading! If you have any questions, please leave a comment below, we will reply as soon as possible!