If you are running an online business, using WordPress Live Chat Plugin to solve customer’s services as well as provide customer support is really necessary. However, there are plenty of WordPress Live Chat Plugins in the market currently, so which the best one is. In today’s article, we will highly recommend the top 8 best WordPress Live Chat plugins that are trusted and used by many users around the world. Let’s consider and choose the best one!
Why WordPress Live Chat Plugins in 2022 is a good idea for you to handle your customers’ service in real-time?
Firstly, by using WordPress Live Chat Plugin, you are able to contact customers without any restriction about time, distance, or weather and no longer care about missing important clients’ requirements. Furthermore, you are allowed to set up and operate your own social network and increase user engagement to your sites effectively.
Turn your website visitors into fully-fledged customers with 3CX Live Chat! A free WordPress plugin is designed to maximize your business efficiency and re-envision customer communications at its core.
In conjunction with 3CX StartUP, you can now elevate your chat into an audio call or even video conference without the need to transfer to other operators or exchange phone numbers. Customers can easily place a call via the browser from the same chat at no additional cost! Small companies can enjoy multichannel communications for $0 a month and have access to the leading live chat solution equipped with other exciting features to try out.
Features:
Elevate a chat to a voice or video call at the touch of a button
Answer live chats from the web, iOS and Android apps
Easy to use interface integrates calls, live chats, FB &SMS
Assign chats to a particular agent, or have groups of agents answering
The first significant plugin that we would like to mention is Reve Chat. By using this plugin, you have no longer worry to miss important support requirements from your customer. It allows businesses to engage with their customer through a wide range of common channels including Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. Moreover, this plugin has been built with many high-quality features such as Screen sharing and co-browsing, Department Management, Auto Triggers,…We ensure that it will bring you much experience.
Features:
Come with Voice/ Video Chat
Provide assistance and remote support to your website visitors and customers’ screen in real-time.
Improve customer response time by routing your customer queries to the right department
Manage your customer expectations effectively
Send automatic invitations to your website visitors based on a certain time, ULR, or location
The second WordPress is famous for its advanced features. This tool provides you both free and freemium services. It lets you interact with your customers when they have any queries, problems, or need support. Moreover, this version is appropriate with any size of a smartphone, so it is not hard for your site visitors to communicate with you. Especially, the plugin permits you to control the number of useable visitors on your site and initiate live chats with them.
Features:
Installs Instantly
Mobile Ready Chat Widget
Real-time Visitor Monitoring
Language Support (International)
allow customers to dramatically reduce support time
If you are in two minds to choose the best one for your site, we highly suggest using the Wise Chat Plugin. With more than thousands of active installs across the world, this tool has been trusted by many businesses and individuals. The first ability is that it helps you to build a social network and to raise user engagement on your website by giving the possibility to exchange real-time messages in chat rooms. You really save time when using this plugin because it takes you a few minutes to set up.
Features:
Use one of 3 nice themes to quickly adjust the style of the chat
No external server required
Unlimited Chat Channels
Remove all messages from the single-channel or delete the channel completely
Let users choose their name when they visit the chat for the first time
No separate login to the chat is required
Can take a picture directly and post it with a message
With many 5-stars ratings, this plugin is considered one of the most advanced WordPress Live Chat Plugins. This free version allows you to insert your logo, profile picture, or even an animated gif. Moreover, you also have the capacity to use a ballon on the button to get the user’s attention. Thanks to that, you have no longer worry to miss any crucial message from your customer.
Features:
Insert a contact button for WhatsApp on your website
The stunning WordPress Live Chat Plugin is really a great solution to chat with your customers quickly. This tool allows your customers to send messages to you through their favorite channels such as Facebook Messenger, WhatsApp, Viber, Slack, Telegram, TikTok, and many other chat channels. By utilizing this plugin, you can improve your customer service as support your customer queries immediately.
Features:
Chaty VS live chat alternatives
A direct click to chat method
Help your website visitors navigate to your address
The last module in the present assortment is WP Chatbot for Messenger. This module permits you to make a solitary chatbot that deals with numerous informing stages. This is probably the most ideal approach to embed live talk to your WordPress site, convert more leads and connect with your clients. Particularly, it is totally coordinated with your Facebook Business Page and Facebook Messenger.
Features:
Integrates with your Facebook Business page easily and quickly
Provides live chat functionality to any WordPress website
Works on any device, any size, anywhere in the world.
Compatible with all versions of WordPress
It is compatible with hundreds of plugins, themes, and eCommerce platforms
Compatible with MobileMonkey’s full-featured marketing
Intercom is a fundamentally new approach for online businesses to engage with consumers in a personal and scalable manner. It is a customer communication platform that includes a suite of integrated solutions for each team, including sales, marketing, product, and support. These tools enable targeted client contact on your website, via your online and mobile apps, and via email.
Features:
Customizable chat workflows and automations
Auto-route conversations to available team members ✨
Support team performance dashboards
Facebook integration
Automated lead qualification
Message triggers and scheduling
Highlights:
Nice tool
Good suppory
Work effectively
Conclusion
Although each plugin has its own cons and pros, we hope that this post also gives some great ways to deal with your problems. Don’t forget to share this post with your friends and relatives, if it is useful for them. Besides, you can visit our free WordPress Themes to get more high-quality themes to update for your site.
Thanks for your reading, if you have any questions, please comment below, we will respond as soon as possible!
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